Log-in details and passwords

Existing users

If you’ve submitted a listing since October 2018, your account and events have been transferred to the new site.

Passwords are safely encrypted but haven’t been migrated. You’ll need to reset your password to access your account.

Log-in with your current details. You’ll be sent a verification code. Check your email, as you should have received a code to create a new password.

Allow 1 minute for your account to be updated. You’ll be able to log in with your new password.

You can’t locate your account or don’t know your user name

Send us an email at whatson@cityofsydney.nsw.gov.au.

You forgot your password

If you can’t remember your password, you can reset it using your email address. Click the reset now link on the log-in screen. Please check your junk mail folder for the reset email.

You want to delete your account

Get in touch with us at whatson@cityofsydney.nsw.gov.au.

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