Register an account

To create and manage event listings, you need a City of Sydney account.
Registration is a 2-step process:
  1. Sign up for a user account
  2. You’ll receive an email with a confirmation code. Enter the code to confirm your account.
If you didn’t receive the code, check you’ve entered your email address correctly and click resend code.
Now you can log in to your account dashboard. From here, you can access your drafts, edit your current listings and view events that are live or expired.
If you haven’t received the confirmation email, add to your safe senders list. Also try checking your junk mail folder.

Your City of Sydney account

Experience greater security and access to What’s On and our library with a City of Sydney account.

What’s On user accounts have been transferred to a City of Sydney account.
The first time you log in, you’ll be asked to reset your password.

Add services to your City of Sydney account 

Soon you’ll be able to connect many City of Sydney services to your account. Right now, you can use your City of Sydney account to join the library.
  1. Go to the library online catalogue and select Join
  2. Log in using your City of Sydney account email and password
  3. Select Join the library
  4. Follow the prompts to compete the library membership form

Security and privacy

The City of Sydney takes great care with practices that affect personal privacy. Our privacy statement explains how we collect and use information.
You should also take these steps to protect your account information:
  1. Keep your account login details safe
  2. Don’t share your account information with anyone else
  3. Log out of your account when you’ve finished using it 

Cancel or deactivate your City of Sydney account

Please email to cancel or deactivate your City of Sydney account. 
You’ll need to send the email from the address associated with your City of Sydney account as proof that you are the account holder.
For help, email or contact us on 02 9265 9333 from 9am to 5pm Monday to Friday. 
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