Anatomy of an event listing

            This article lists all the fields that make up a What’s On event listing.

            Input Requirements
            Title Required, minimum 2 characters, maximum 60 characters.
            Shorter titles work best for the web, and you don’t want to obscure your event’s image as a thumbnail. You can enter more information in the short description and longer description.
            Short description Up to 120 characters
            Think of this as a subheading. How would you sum up your event in a sentence? Don't repeat the event titles, dates or times, as fields for these already exist.
            Description Required. Minimum 20 words, maximum 500 words. 
            Use the description to really sell your event. 
            Contact number Only numbers, spaces, + and () are allowed
            Preferred style: 02 9265 9333
            Website Begins with http:// or https://
            Categories Required, maximum 2:

            • Children & family
            • Community & causes
            • Exhibitions
            • Food and drink
            • Music
            • Nightlife
            • Shopping, markets & fairs
            • Sports & fitness
            • Talks, courses & workshops
            • Theatre, dance & film
            • Tours and experiences
            Tags Required, maximum 5
            Accessibility services Optional

            Audio description

            An additional narration track accompanying media for users who are blind or have low vision.

            Blind and low vision assistance

            Support staff available. 


            Information offered in the alternative format.

            Closed captions

            Text descriptions of the speech, music and sound effects of content playing.

            Hearing loop

            A special type of sound system used by people with hearing aids.

            Mobility access

            A clear path of travel throughout the venue with an accessible toilet.

            National Relay Service

            Allows Deaf people or people who are hard of hearing to make calls through a keyboard or assistive device.

            Sign language

            Auslan interpretation available.
            Date/time Required – date and time picker
            • Daily
            • Weekly
            • Fortnightly
            • Monthly
            • Custom
            • Different days with no set schedule (a collection of single days/times)
            Optional: Add exception/additional dates
            • Additional dates outside of the pattern can be added
            • Dates, like public holidays, can be removed from the pattern
            Optional: Additional date information
            • Free text such as opening night Friday 8 September, 9pm
            • More than one performance on a day? You could use additional info to mention matinees on certain days, enter custom days, or just some general text.
            Venue Required
            • Search for venue name
            • If venue name doesn't appear, enter address
            • Indoor, outdoor or both is required.
            Tickets Required: Free or a cost
            • Pricing category For example, Student and price
            • Ticket booking link (URL or email address)


            • Multiple pricing categories are supported (General admission, concession)
            • Enter a number in the price field and a dollar sign ($) will be automatically appended
            • Enter alphabetical characters in the price field (For example, Check website for details) and no dollar sign will be added
            Social links Optional
            • Official hashtag
            • Enter Facebook name or the event ID
            • Enter Twitter username – what comes after the @
            • Enter Instagram username – what comes after the @
            Main image Required – upload or choose from stock library
            • File types allowed: JPG, PNG, GIF
            • File size (maximum): 2MB
            • Caption available (image title and/or credit only)

            Photographic images work best
            Website adapts to different screen sizes so no flyers or busy, text-heavy images
            Images will crop on different screens, so try to have the key elements in the centre
            Main images also appear on other websites and social networks
            You can choose your thumbnail image crop
            Additional event images Optional
            • File types allowed: JPG, PNG, GIF
            • File size (maximum): 2MB
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